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About INNOVATIVE MOVING SOLUTION CORP
We know moving can be stressful through a consumers experience as well as first hand working for companies that bring a bad name to the industry. With over 10 years of experience this company was inspired by a team of hard honest working individuals wanting to bring a new innovative way of helping people move and helping our carriers in our accredited network stay in compliance with dot standards. We truly believe a broker is fully responsible for actions of and only as good as the motor carrier in its network.
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Moving Experience That Moves You
You are excited and are looking forward to move to your new house or your new office. It takes you hours to find a moving company that by fluke or any reason grabbed your attention more than others. It could be their slick ads, enticing copy or nice looking picture of their tracks or reviews these days. You then pick up the phone; call them and make a final decision and choose the one you presumed to be "THE RIGHT ONE". But is it?
Typically, during your conversation, they promise you the moon; however, you will not get a semi-accurate or reasonable cost. You will hear a good previously prepared sale pitch such as "we will let you know but we have to see your place first, how many bedrooms and etc." Some are reasonable questions. You feel happy that you could find an honest, decent truthful, reasonable moving company to move you... Or really To BE MOVED?
This is where Innovative Moving Solution Corp comes in. We called, signed a contract with them 60 days before our move-out. They set a two-day window to ensure a reasonable smooth MOVE. They are a broker and work with different carriers for the move. In our case, they worked with Energy Moving Systems.
Now, their game began to shape up... delays, after delays, promises violated and breached, phone calls were unanswered, professionalism found its place in excrement, scent of polite business words changed to Doo Doo or Freshly disposed manure droppings.
Moving companies make great promises and will provide an answer to people or better said slaughter lambs. It was our experience. Indeed, we were the slaughter lambs. The carrier arrived late, offered numerous tactics and excuse, and delayed the packing and boxing our belongings, which resulted in delay and of course the crew did not hesitate to double their agreed fees alleging misestimating the volume that needed to be moved.
Due to the time constraints, we were forced to box our belongings ourselves and find a safe place to store them.
Since the moving company did not honor their contract, we asked for refund, which was denied initially but ultimately granted after we acted through our credit card company.
Moving should be a good experience since we are excited to live or work in a new house or office. However, it could be also a nightmare to remember and true moving experience that not only has moved you but also moves beyond definition and behavior in professionalism in business, honoring contracts they sign, respecting rights of clients/customers, delays after delays, over charging, using uncivilized and unprofessional vocabulary, and much more.
This is my experience with Innovative Moving Solution Corp. Research shows that there are other victims (see these for example https://www.yelp.com/biz/innovative-moving-solution-corp-miramar) with the same MOVING experiences that MOVED us. Is their behavior lack of professionalism, greed, carelessness, or arrogance? You decide... Perhaps future callers seeking a moving company should choose one that moves furniture or belonging not the experience. It is time for Innovative Moving Solution Corp to move and address these moving issues. Or there are other choices.
Mabel Buono2018-09-24 00:00:00
I just hired innovative moving solution corp to help me move out of my one bedroom apartment into a condo a few miles away. I was completely overjoyed with their level of professionalism and industriousness throughout the process! It was easy to coordinate an appointment and the team of three arrived right on time with all the supplies and equipment needed.
Laura Kapplan2018-08-09 00:00:00
Awesome jobs guys
From the beginning to the end, this company was very helpful and has amazing excellent customer. I heard the various horror stories from the moving industries and this company assured me thats not how they operate. They treat you more then a customer and they make sure to keep the line of communication always open. Fair pricing and I will be contacting them for future moves.
Nancy Pullock2018-08-09 00:00:00
Reliable and trustworthy
I would like to say that this company was a tremendous help with my move.They were very patient with me since I was back and forth with the items I wanted to move. They built the trust factor from the start and helped me with all my concerns and questions. The day of the move, the crew members ensured my items were packed properly and secured. They disassembled all my items carefully and I did not have a single scratch on my furniture. They were spot on with delivery time window. I was very scared to move because all these shady companies out here with the bad business ethics. At no point did this company make me feel like there were any shady tactics, they were upfront and honest.
Thanks for the great service!
I used Innovative Moving Solution for my move from CA to FL. I was skeptical about the whole moving process and this company educated me on the moving industry. They showed me how to do my research on the companies and what to look for. On pickup, the crew was amazing and they made sure all my items were secured. I had contact with them during this whole process and they accommodated all my questions and concerns. For future moves, I will be using this company again.
Jennifer F2018-07-12 00:00:00
Thanks Innovative Moving
I recently used Innovative Moving Solution . I am not one for quotes but Nani did give me a call asking if I was pleased with their recent services and if I could leave a review . For starters moving is stressful and the sea of ppl who call you is overwhelming . I was contacted by Jon for my move from Hollywood , FL to Loveland , CO . I have already moved here being that my husband passed away a year ago and what was left in Hollywood is my storage unit . Not knowing everything in the unit it's been so long that I trusted the process that Jon explained to me he got a power of attorney sent out to me so they can do a free visual of my unit and once they did that they gave me a price ! I was very please with it my shipment took about 15 business days in total which wasn't so bad! For a newer company they have a pretty good operation going thanks again guys!