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Scobey Moving & Storage

4105 Rio Bravo, El Paso TX, 79902, , USA

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0 people love it
3.0 / 5 from 2 reviews


About Scobey Moving & Storage

4105 Rio Bravo, El Paso TX, 79902

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Scobey Moving & Storage Reviews

E. Andrews

2020-11-21 17:50:36
Rating:

I have a whole lot to say concerning Scobey. I made use of the firm given that a family members participant reviewed that they had high reviews. The lady who concerned assess my house was terrific. The packers were alright, just a few points broken and one thing of liquids packed but absolutely nothing to whine around. The movers were a concern because of the reality that they damaged 3 doors. I called Scobey as well as was told to take images and submit a case. Within a couple of days a firm appeared to deal with the doors, one that is wooden as well as had a large portion gotten of it and also several other dents. The company patched the doors and left. I had actually not sued yet because I was informed I would be called on how to do the insurance claims process via e-mail. I thought the patching of the doors was a kind of repair service the damages in the meantime until the claim I filed was resolved, given that I was never told the repairing of the doors was component of my claim. I ultimately obtained the instructions on the case procedure and filled in the information on line. One month of waiting for the insurance claim to be checked out, I examined line as well as the claim revealed to be finished and a worth of $557.49 was the negotiation. Uploaded for me to see was the Settlement Detail sheet and also a letter from Scobey. The letter from Scobey mentioned that if I wish to accept the offer I could select Accept as well as a check sent by mail to me in 30 days, if I decline then pick Reject and offer information why. I realized that there was not an Accept button to choose. I telephoned company and also clarified the circumstance. I was told that the monetary settlement was for the company which covered my doors as well as except me. This is where I have an issue with the process. I sued for me and except the firm that patched my doosr. My wooden door is not dealt with as well as still looks bad. Company mentioned they would have the repair company call me to discuss this. The repair business called me as well as I discussed exactly how I thought the patching of the door was not a part of the case as well as it was not the final service. I was told we signed a paper by this repair company stating we accepted the repair service, also though it was never made clear that this was the last service. The fixing firm told me in this case I ought to have never concurred to the spot so now they would certainly get in touch with Scobey to inform them about this problem. I waited as well as was never gotten in touch with. I emailed a letter discussing this problem to Corporate and was not gotten in touch with back. I emailed the Killeen workplace as well as they mention they would certainly send my problem to the cases office, despite the fact that "they do not know what I am complaining around." The cases workplace called me by e-mail as well as described just how they can refrain anything for me. They specified my doors were fixed the ideal that they could which I get absolutely nothing more. So my problem is with the insurance claims process and exactly how long it took for me to get absolutely nothing. I did all the deal with the case and also still have harmed doors. Scobey was terrible at calling me as well as connecting with me on my 3 damaged doors. I was the one who called, emailed and also asked for aid however no one ever did. Extremely depressing system..


I had not filed a case yet given that I was informed I would be called on how to do the claims process using email. I thought the patching of the doors was a kind of repair the dents for currently till the claim I submitted was resolved, because I was never ever informed the fixing of the doors was component of my case. One month of waiting for the insurance claim to be looked at, I inspected on line and also the insurance claim revealed to be completed as well as a worth of $557.49 was the negotiation. The repair business called me as well as I explained exactly how I thought the patching of the door was not a part of the case as well as it was not the last solution. I did all the job on the claim and still have damaged doors.

Jenesis Montano

2020-11-21 17:50:15
Rating:

Our movers Sarah and also Robert were fast as well as so useful I actually valued they're tough job especially it being only them 2, they did the job so quickly and none of our things was missing or broken so I just wonder give them a greater testimonial and say we appreciate it.

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